(January 22, 2025)
GreenPlanet Wholesale would like to inform our valued customers and partners of a current service disruption. Our telecommunication provider, RingCentral, is experiencing a North America-wide outage that has affected our Business Connect system, primarily our landline.
Because of this unexpected outage, reaching our team by phone has been difficult. RingCentral has identified the situation as a high-priority incident and is working diligently to restore full service as soon as possible. However, at this time, we do not have a confirmed timeline for when all systems will be back to normal.
We understand how important effective communication is and sincerely apologize for any inconvenience this may cause. Until our phone lines are fully operational, we kindly ask that you direct any inquiries to us via email or phone your sales reps directly via their cell numbers. This temporary measure will ensure we can continue providing you with the support and service you expect from GreenPlanet Wholesale.
We will post further updates on our website and social media channels as new information becomes available. Thank you for your patience and understanding.
Contact Us:
- Email sales: sales@mygreenplanet.com
- Questions? Please direct to info@mygreenplanet.com
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(This article will be updated as the situation develops.)