Description
TrolMaster’s Hydro-X system can control most of the horticultural lighting fixtures sold on the market today. Most light manufacturers provide the ability to control their lighting systems using what known as a low-volt control. That low-volt control can take many forms and communication protocols. TrolMaster makes several types of lighting adapters (LMA units) that allow the Hydro-X to control lights using their low-volt control option.
Warranty
These are the steps you need to take for warranty issues
- All customers (end users) must submit a request and contact Trolmaster support at www.trolmaster.com/News/Warranty?class=Support to troubleshoot and validate.
- Please use the TrolMaster case number to initiate a warranty request through the GreenPlanet warranty. Click here
- All claims must have proof of purchase from an authorized GreenPlanet wholesale partner. We will not claim RMAs for non GreenPlanet wholesale customers.
- All claims from wholesale partners must go through the Green Planet Wholesale warranty process with the associated Trolmaster case number.
- Replacement devices provided as part of an advanced exchange that are not returned to GreenPlanet within 30 days of the RMA claim will be subject to a product non-return fee of full retail value.
If you have any issues or concerns, please contact warranty@mygreenplanet.com
* ThinkGrow & Trolmaster are owned by the same umbrella company. Thus the claims and process will be the same.
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